Frequently Asked Questions (FAQ):
1. Q: Are you a direct manufacturer and exporter from China?
A: Yes, we are a proud direct manufacturer and exporter based in China. With our own factory and international sales department, we produce all of our products independently, ensuring top-notch quality and consistency.
2. Q: Where is your factory located?
A: Our factory is strategically located in Ningbo City, Zhejiang Province, China. Conveniently, it is about a 30-minute drive from Ningbo International Airport to our office.
We warmly welcome you to visit our office and factory at any time. We will arrange to pick you up from the airport or railway station for your convenience.
3. Q: When can I expect to receive a price quote from you?
A: Please send us your inquiry through our website or email. If your request is urgent, feel free to give us a call. We are committed to responding within 24 hours.
4. Q: How can I get a sample to check your product quality?
A: We gladly provide free samples valued under $50, with the condition that you cover the courier fee. To check the quality, request the samples you need. If we have the required models in stock, we can dispatch the samples within 3 days via FedEx, UPS, TNT, DHL, etc.
5. Q: What is the usual lead time for orders?
A: Typically, the lead time ranges from 3 to 30 days after sample confirmation and receipt of deposit, depending on the order quantity and sales season. If you need the goods urgently, please inform us, and we will do our best to prioritize your order.
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