FAQ:
1. Q: Are you a direct manufacturer and exporter from China?
A: Yes, we are indeed! At Ningbo Yangcai Import and Export Co., Ltd., we take pride in operating our own factory and international sales department. This means every product is crafted in-house, ensuring quality from start to finish.
2. Q: Where's your factory located?
A: Our state-of-the-art factory is nestled in the vibrant Ningbo City, Zhejiang Province, China. Conveniently, it's just a 30-minute drive from Ningbo International Airport to our office, making visits easy and efficient.
We warmly welcome you to visit our office and factory at any time. Just let us know your arrival details, and we'll happily arrange a pickup from the airport or railway station.
3. Q: When can I get the price from you?
A: Simply send us an inquiry via our website or email. For urgent needs, feel free to give us a call. Rest assured, we'll respond within 24 hours to provide you with our competitive pricing.
4. Q: How can I get a sample to check your quality?
A: We offer complimentary samples valued under $50, with the courier fee borne by you. Request your samples today and evaluate our exceptional quality. If the models you need are in stock, we'll dispatch them within 3 days through trusted carriers like FedEx, UPS, TNT, or DHL.
5. Q: How long is the lead time?
A: Typically, our lead time ranges from 3 to 30 days post sample confirmation and deposit receipt, depending on the order size and season. For urgent orders, inform us, and we will prioritize your requirements to meet your deadlines.
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