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Frequently Asked Questions (FAQ)
1. Q: What are the payment terms?
A1: Typically, we require a 30% deposit upfront. However, terms can be negotiated further as our business relationship develops.
2. Q: What is the estimated delivery time?
A2: With our robust production capacity of 100,000 sets per month, the usual delivery time is approximately 15 days.
3. Q: Is it possible to receive a sample?
A3: Absolutely, we are delighted to provide free samples for quality verification.
4. Q: How are your prices structured?
A4: Our pricing is highly competitive, reasonable, and always aligned with the exceptional quality we offer.
Frequently Asked Questions (FAQ):
1. Q: Are you a direct manufacturer and exporter based in China?
A: Yes, we are. We own our manufacturing facility and have an international sales department, ensuring we produce all our products independently.
2. Q: Where is your factory located?
A: Our factory is situated in Yueqing City, Zhejiang Province, China. It is approximately 30 minutes by car from Wenzhou International Airport. Alternatively, it's a 45-minute flight from Shanghai to Wenzhou, or a 4-hour high-speed rail journey from Shanghai to Yueqing.
We warmly welcome you to visit our factory at any time. We'll arrange to pick you up from the airport or railway station.
3. Q: When can I expect to receive a price quote?
A: Please submit your inquiry through our website or via email. For urgent needs, feel free to call us, and we will respond within 24 hours.
4. Q: How can I obtain a sample to assess quality?
A: We offer free samples valued under $50, provided you cover the courier fees. If the requested models are in stock, samples will be dispatched within 3 days via FedEx, UPS, ***, DHL, etc.
5. Q: What is the lead time for orders?
A: The lead time generally ranges from 3 to 30 days after sample confirmation and deposit receipt, depending on order quantity and the season. For urgent requirements, please inform us, and we will prioritize your order.