FAQ:
1. Q: Are you a direct manufacturer and exporter from China?
A: Absolutely, we are! Ningbo Yangcai Import and Export Co., Ltd. takes pride in owning both a state-of-the-art factory and a dedicated international sales department. We manufacture every single one of our products in-house, ensuring the highest standards of quality and reliability.
2. Q: Where's your factory located?
A: Our factory is situated in the vibrant Ningbo City, Zhejiang Province, China. Conveniently, it's just a 30-minute drive from Ningbo International Airport to our office in Ningbo.
We warmly welcome you to visit our office and factory at your convenience. We are more than happy to arrange your transportation from the airport or railway station.
3. Q: When can I get the price from you?
A: Simply send us an inquiry via our website or email, and if your request is urgent, please do not hesitate to give us a call. We guarantee a response within 24 hours, ensuring you receive the information you need promptly.
4.Q: How can I get a sample to check your quality?
A: We offer complimentary samples valued at under $50, provided you cover the courier fee. To assess our product quality, request samples, and if the required models are in stock, they'll be dispatched to you within 3 days via FedEx, UPS, TNT, DHL, and more.
5. Q: How long is the lead time?
A: Typically, our lead time ranges from 3 to 30 days post-sample confirmation and deposit receipt, depending on order volume and the sales season. If you require expedited delivery, inform us, and we will do our utmost to prioritize your order.
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