FAQ:
1. Q: Are you a direct manufacturer and exporter from China?
A: Yes, we are. With our own factory and dynamic international sales department, Ningbo Yangcai Import and Export Co., Ltd. proudly produces and markets our products independently.
2. Q: Where's your factory located?
A: Our factory is nestled in the heart of Ningbo City, Zhejiang Province, China. Conveniently, it's just a 30-minute drive from Ningbo International Airport to our office.
We warmly welcome you to visit our office and factory anytime. We will arrange a pickup service from the airport or railway station for your convenience.
3. Q: When can I get the price from you?
A: Simply send us an inquiry via our website or email. If your needs are urgent, feel free to give us a call. We are committed to responding within 24 hours.
4.Q: How can I get a sample to check your quality?
A: We offer complimentary samples valued under $50; you only need to cover the courier fee. Request samples to evaluate our quality. If we have the required models in stock, we can dispatch the samples within 3 days using FedEx, UPS, TNT, DHL, or other courier services.
5. Q: How long is the lead time?
A: Typically, our lead time ranges from 3 to 30 days after sample confirmation and deposit receipt, depending on order volume and the sales season. If you require expedited service, please let us know, and we'll prioritize your order.