Frequently Asked Questions (FAQ):
1. Q: Are you a direct manufacturer and exporter from China?
A: Absolutely, we are a direct manufacturer and exporter. With our own factory and dedicated international sales department, we oversee the entire production process ourselves to ensure top-notch quality.
2. Q: Where is your factory located?
A: Our factory is strategically situated in Ningbo City, Zhejiang Province, China. Conveniently, it's just a 30-minute car ride from Ningbo International Airport to our office in Ningbo.
We warmly welcome your visit to our office and factory at any time. Rest assured, we will arrange for your pickup from the airport or railway station.
3. Q: When can I expect to receive a price quote from you?
A: Kindly send us an inquiry through our website or email. For urgent needs, feel free to give us a call. We guarantee a response within 24 hours.
4. Q: How can I obtain a sample to evaluate your product quality?
A: We offer complimentary samples valued under $50, provided you cover the courier fee. To check our quality, request a sample. If your desired model is in stock, it will be dispatched within 3 days via FedEx, UPS, TNT, DHL, etc.
5. Q: What is the typical lead time for orders?
A: Generally, the lead time ranges from 3 to 30 days after sample confirmation and deposit receipt, varying by order quantity and the sales season. If you require expedited delivery, please inform us, and we will prioritize your order.
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