Comprehensive FAQ Section:
1. Q: Are you a direct manufacturer and exporter from China?
A: Absolutely, we are a direct manufacturer and exporter. Proudly housing our own factory along with an international sales department, we independently produce all our products, ensuring top-notch quality control and innovation at every step.
2. Q: Where is your factory located?
A: Our state-of-the-art factory is located in Ningbo City, Zhejiang Province, China. Conveniently situated, it's just a 30-minute drive from Ningbo International Airport to our office.
We warmly welcome you to visit our office and factory at your convenience. For your utmost comfort, we offer complimentary pickup services from the airport or railway station.
3. Q: How quickly can I receive a price quotation from you?
A: Simply send us your inquiry via our website or email. For urgent needs, feel free to call us directly. We are committed to responding to all inquiries within a swift 24-hour timeframe.
4. Q: How can I obtain a sample to assess your quality?
A: We gladly offer free samples valued at under $50, with the courier fee at your expense. Request samples to evaluate our quality firsthand. If the desired model is in stock, we can dispatch the samples within 3 days via FedEx, UPS, TNT, DHL, and other major carriers.
5. Q: What is your typical lead time for orders?
A: Our standard lead time ranges from 3 to 30 days post sample confirmation and deposit receipt, depending on order volume and seasonality. For urgent orders, inform us and we will prioritize your request to the best of our abilities.
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